212.922.1000 Map

Admission Policy

The school maintains a staff of representatives responsible for admissions. Prospective students are required to schedule an interview at the school with admissions personnel. At this time the representative will explain the school; program in detail and provide a tour of the school's facilities.

New York Business Institute does not discriminate on the basis of race, color, creed, religion, sex, national origin, or handicap in the recruitment and admission of students, or in the operation of any of its programs and activities.

Registration and Enrollment

To sign up, call our registration desk at 212.922.1000 or reserve a seat from the schedule & Reservations page at least five (5) business days in advance. Registration is on a first come basis, and early registration is strongly recommended. Once the registration is approved, we will send you enrollment agreement forms. Read our catalog and forms carefully, then fill out appropriate forms and send it back to us.

Cancellation and Refund Policy

A student who cancels within 7 days of signing the enrollment agreement but before instruction begins receives all monies returned with the exception of the non-refundable registration fee. Thereafter, a student will be liable for:

  1. The non-refundable registration fee plus,
  2. The cost of any textbooks or supplies accepted plus,
  3. Tuition liability as of the student's last date of physical attendance.
[A+, Network+, CCNA, CCNA-S, CEH]
If termination occurs:
0 - 15% of the program
16% - 30% of the program
31% - 45% of the program
46% - 60% of the program
After 60% of the program
School may keep:
[MCSA, CCNP, CIT, WD (during the 1st quarter)] *1
If termination occurs:
Prior to or during the first week
During the second week
During the third week
During the fourth week
After the fourth week
School may keep:
[CIT, WD (any quarter thereafter)] *1
If termination occurs:
During the first week
During the second week
During the third week
After the third week
School may keep:

The failure of a student to notify the director in writing of withdrawal may delay refund of tuition due pursuant to Section 5002 of the Education Law.

*1. - for international students - If your visa is denied, you must send a copy of denial letter from the US Consulate to New York Business Institute. 100% tuition will be refunded, however the registration fee, processing fee and international express mail fee will not be refunded.
There is no refund of tuition if the visa was issued, and you do not show for the intended registered course.


All Courses High school diploma / GED.
A+ -
Network+ CompTIA A+ Certification, prior completion of the A+ course, or equivalent knowledge and skills.
MCSA CompTIA Network+ Certification, prior completion of the Network+ course or equivalent level of knowledge.
CCNA CompTIA Network+ Certification, prior completion of the Network+ course or equivalent level of knowledge.
CCNA Security Cisco CCNA Routing and Switching Certification, prior completion of the CCNA course or equivalent level of knowledge.
CCNP Cisco CCNA Routing and Switching Certification, prior completion of the CCNA course or equivalent level of knowledge.
Certified Ethical Hacker CompTIA Network+ Certification, prior completion of the Network+ course or equivalent level of knowledge.
CIT 1 - IT Administrator Experience using Microsoft Windows. Familiarity with applications, such as Internet Explorer (web browser), Outlook (e-mail) and Office suites.
CIT 2 - IT Engineer Prior completion of the CIT1, MCSA or equivalent level of knowledge.
WD 1 - Web Design Basic Computer Literacy.
WD 2 - Web Development Prior completion of the WD1 - Web Design Program or equivalent level of knowledge.

Credit for Previous Education and Training

Credit for Previous Education and Training may be granted at the discretion of the school director.

Rules and Regulations

  1. School Hours: 9:00 am - 9:30 pm Monday through Thursday; 9:00 am - 5:30 pm on Friday and Saturday; Closed on Sunday.
  2. Students are expected to cooperate with other students and faculty in a professional manner.
  3. Students will be held liable for all damages to school facilities, property, or to other student's property.
  4. The school is not responsible for your personal property, as well as your materials and textbooks once you receive them.
  5. If you are absent for more than two days, report the reason to the office. Continued absence will mean cancellation of registration.
  6. Students who violate school regulations or cause damage to school facilities, property, or to other student's property may be dismissed and/or may be held legal responsible to the fullest extent allowed by law.
  7. Students skipping class or having others answer the roll for them will be suspended.
  8. Students must follow the schedules and studies outlined by the instructor.
  9. No smoking in the building.
  10. Tuition payments must be made promptly as agreed at the time of enrollment. Students failing to make payments will be suspended.
  11. Students are not allowed visitors during school hours.

Attendance Policy

Regular attendance is required. Absences may occur, and make-up opportunities are available to assist you in keeping up with your scheduled progress. Every effort must be made to maintain 80% attendance. Any student who is absent more than 20 percent of the total number of instructional hours offered during the first half of the student's program, not including leaves of absence, and who has not maintained satisfactory academic progress shall be dismissed.

Retake and Make-up

Students may retake courses for free up to six months. Offer is subject to availability of seats and upon approval. Students can retake the same course that covers the same exam code(s) and contents of the original course.

International students may retake courses for free until the student status expires while enrolling in the other course. We do not issue/support the I-20 for the free retake.

Students who maintain 60% of attendance can make-up for free in any available classes.


If a student is late she/he will be allowed in class but we strongly recommend her/him to retake the same session in any available class. (See Retake and Make-up above.) If excessive tardiness is continued, the student will meet with the director.

Leave of Absence

Students requesting a leave of absence must submit a leave of absence form for approval. If a student fails to return to school on the return date, the student will be dismissed. The student will be evaluated upon his/her return and placed at the appropriate part of the program based upon the amount of program content that the student still remembers.

Academic Progress

The student will receive a performance review at the end of each unit of the course, which will include progress and total hours to date.

The following factors will be measured to determine academic progress:
Theory work (test grades, homework, etc.)
Practical work

Theory and Practical work will be graded according to the following scale:
A 95 - 100
B 85 - 94
C 76 - 84
D 70 - 75
F 69 and below

Students must maintain a "C" grade average in order to be considered making satisfactory progress.

Satisfactory Progress Policy

Satisfactory progress in attendance and academic work is a requirement for all students enrolled in this school.

Probation, Suspension and Dismissal

Academic Probation

If a student does not meet the minimum standards (see Academic Progress) in any evaluation period, student will be placed on academic probation until the next evaluation period. If a student is placed on academic probation, the student will be required to meet with their instructor or director to establish a plan for improvement. The school will re-evaluate the student's progress the following evaluation period.


If satisfactory academic progress is not achieved during the probation period, the student will be suspended. Students may also be suspended for failure to meet attendance policy (see Attendance Policy) or violation of student conduct policies. The period of suspension is for the remainder of the program term.


If a student is suspended from a program twice, student will be dismissed from the program.

Maintenance of Student Records

Student permanent records shall be maintained for a period of 20 years after the student completes the program Grades, transcripts and the certificate of completion are furnished to the student upon request.

Complaint Procedure

Who can file a complaint?

If you are or were a student or an employee of a Licensed Private Career School in the State of New York and you believe that the school or anyone representing the school has acted unlawfully, you have the right to file a complaint with the New York State Education Department.

What can a student or employee complain about?

You may make complaints about the conduct of the school, advertising, standards and methods of instruction, equipment, facilities, qualifications of teaching and management personnel, enrollment agreement, method of collecting tuition and other charges, school license, school and student records, and private school agents.

How can a complaint be filed by a student or employee?

The steps you must take to file a complaint with the New York State Education Department are:

  1. Write to the New York State Education Department at 116 West 32nd Street, 14th Floor, New York, New York 10001, or telephone the Department at (212) 643-4760, requesting an interview for the purpose of filing a written complaint. Bring all relevant documents with you to the interview, including an enrollment agreement, financial aid application, transcripts, etc. An investigator from the Department will meet with you and go through your complaint in detail.
  2. If you cannot come for an interview, send a letter or call the office to request a complaint form. You must complete and sign this form and mail it to the office. Please include with it copies of all relevant documents. You should keep the originals. You must file a complaint within two years after the alleged illegal conduct took place. The Bureau cannot investigate any complaint made more than two years after the date of the occurrence.
  3. The investigator will attempt to resolve the complaint as quickly as possible and may contact you in the future with follow-up questions. You should provide all information requested as quickly as possible; delay may affect the investigation of your complaint. When appropriate, the investigator will try to negotiate with the school informally. If the Department determines that violations of law have been committed and the school fails to take satisfactory and appropriate action then the Department may proceed with formal disciplinary charges.
  4. In addition to filing a complaint with the Department, you may also try to resolve your complaint directly with the school. Use the school's internal grievance procedure or discuss your problems with teachers, department heads, or the school director. We suggest that you do so in writing and that you keep copies of all correspondence to the school. However, the school cannot require you to do this before you file a complaint with the New York State Education Department. If you do file a complaint with the Department, please advise the Bureau of any action that you take to attempt to resolve your complaint.

The Tuition Reimbursement Fund

The Tuition Reimbursement Fund is designed to protect the financial interest of students attending proprietary schools. If a school closes while you are in attendance, prior to the completion of your educational program, then you may be eligible for a refund of all tuition expenses which you have paid. If you drop out of school prior to completion and you file a complaint against the school with the State Education Department, you may be eligible to receive a tuition refund if the State Education Department is able to provide factual support that your complaint is valid and to determine that there was a violation of Education Law or the Commissioner's Regulations as specified in Section 126.17 of the Commissioner's Regulations. To file a claim to the Tuition Reimbursement Fund, you must first file a complaint with the State Education Department at the address included in this page. The staff of the State Education Department will assist you in the preparation of a tuition reimbursement form (a sample of this form should have been provided to you upon enrollment).

The Tuition Refund and Cancellation Policy

All schools must have a tuition refund and cancellation policy for each program included in the catalog and in the student enrollment agreement.
Read and understand the school's policy regarding tuition refund and cancellation before you sign the enrollment agreement. If you do not understand it, or are confused by the school's explanation, get help before you sign. You may ask for assistance from the Department at the address included in this web page.

Private School Agents

Private School Agents are employed by schools for the purpose of recruiting or enrolling students in the school; they are not school counselors. Private school agents cannot require a student to pay a placement or referral fee. Each school agent must be licensed by the New York State Education Department, must have an Agent Identification Card and must be a salaried employee of the school. School agents who cannot show an Agent Identification Card are breaking the law if they try to interest students in enrolling in a particular school or group or schools. The name(s) of the agent(s) who enrolled a student must appear on the student's enrollment agreement. Therefore, you should write down the name of the agent who talked to you. Each student will be required to confirm the name(s) of the agent(s) when signing the enrollment agreement. A full refund shall be made to any student recruited by an unlicensed private school agent or even by a licensed agent if that agent made fraudulent or improper claims. To find out if you are eligible to receive a refund, you must follow the complaint procedures included in this web page.

New York State Education Department

Students can file a complaint, file a claim to the tuition reimbursement fund, or get additional information at:

New York State Education Department
Bureau of Proprietary School Supervision

116 West 32nd Street, 14th Floor
New York, NY 10001
Phone: 212-643-4760

Disclosure Statement

The student should be aware that some information on this web-site or in the catalog may change. It is recommended that students considering enrollment check with the school director to determine if there is any change from the information on this web-site or in the catalog. In addition, the web-site will contain information on the school's teaching personnel and courses/curricula offered. Please be advised that the State Education Department separately licenses all teaching personnel and independently approves all courses and curricula offered. Therefore, it is possible that courses/curricula listed on the web-site may not be approved at the time that a student enrolls in the school or the teaching personnel listed on the web-site or in the catalog may have changed. It is again recommended that you check with the school director to determine if there are any changes in the courses/curricula offered or the teaching personnel listed on the web-site or in the catalog.